Our customer service and support set us apart from other providers.
All plans offer the following:
On-site UK Technical Support 24/7/365 – We provide genuine on-site UK technical support 24/7/365 – via telephone, live chat, and ticket. Whenever you need us, we’ll be there for you!
ISO 9001 Accredited – This is based on 7 quality management principles that set out requirements to monitor and continuously improve our services. This allows us to meet the data quality management needs of our customers.
Comprehensive Service Level Agreement (SLA) – Our SLA includes financially backed 100% network uptime guarantee, rapid responses and full transparency.
Free IT Hosting Infrastructure Advice – We’re passionate about all things hosting, and our specialists are always on hand to discuss existing server set-ups or new hosting infrastructures as your business grows.
Knowledgebase and Regular Updates – New products, services, upgrades, and cybersecurity developments are happening regularly. We keep you up-to-date with this information with regular knowledgebase articles and newsletters.
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