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About Us

Here by your side, 24/7/365

We are a family run business with the capacity to effectively serve our customers, yet retaining the personal touch that sets us apart. Our business is firmly rooted in our core values, and our primary objective is to help aspiring businesses achieve more!

Excellent Reputation

If you’ve been frustrated by poor service, inconsistent support, or have simply heard too much jargon in the past, then we’re here to tell you that we do things differently.

We’re proud of our reputation for excellent technical expertise, customer service and UK based 24/7 support.

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But don’t just take our word for it.

Take a look at our Trustpilot reviews and see what our customers have to say.

Read All Our Reviews

Why work with CWCS?

We deliver a reliable, fast, friendly service with supreme technical expertise when you need it. Our clients range from multi-national household names, NHS trusts to privately run firms. We provide reliable mission-critical web and business application hosting, that will fully support you now, and as your organisation changes and grows.

   Quality hosting powered by 100% renewable energy

   Secure and reliable

   Multi-10Gb network with 100% network uptime guarantee

   Dedicated Customer Service

   Award winning hosting

   UK Data Centres

We’re a Values First Business

Our Mission and Promise To You

Helping Aspring Businesses Achieve More!

CWCS Managed Hosting’s purpose is to bring you a fantastic customer experience, along with technically excellent hosting.

We want our customers to have highly successful websites, software, applications and services and promise to deliver first-class, high-performance, reliable and comprehensive hosting services to individuals, businesses and organisations alike.

Contacting Us

We promise to make it as easy as possible to contact our technical support team, 24 hours a day, seven days a week. We’ll also make it simple and straightforward to contact our sales teams during office hours.

Highest Levels of Accuracy

You can rest assured we’ll always give you clear, complete and accurate information on our products, services and prices, by telephone, online, via email and through the post. Our invoices will always be clear and accurate, easy to understand and contain all the necessary details.

We’ll always be honest, courteous and friendly. If our service ever falls below your expectations, we’ll immediately address the situation to make things right. If you aren’t happy with this, we’ll continue to escalate the issue. We’ll also implement our full, formal complaints procedure.

Honesty and Integrity

Supreme Bay Holdings

Supreme Bay Holdings is the parent company of CWCS Managed Hosting and Stripe 21 Group, which is a leading provider of Unified Communications Solutions specialised in hosted VoIP solutions, business VoIP solutions, and SIP trunks, providing a comprehensive range of telecommunications and hosting services for businesses seeking reliable and advanced technology solutions.

Supreme Servers is a sister company of CWCS based in the US that provides Cloud VPS and Dedicated Servers from data centre facilities in Miami, Dallas, San Francisco and Toronto.

CWCS Managed Hosting is fully GDPR compliant and has Cyber Essentials, G-Cloud and ISO 27001 certification; we undergo regular auditing to ensure the security of our customer data and information.

Privacy and Security

Contact Us

Contact our technical support team 24/7 on 0800 1 777 000 or raise a ticket via your client portal.

For our Sales department use the links below or call between 9 – 5 Monday – Friday.

ISO logos

Compliant to ISO 9001:2015 & ISO 27001:2013, CWCS is independently audited for your assurance that you will receive the highest level of quality, and will ensure your information secure, intact, and only available to those authorised to access it.

G-Cloud logo

The UK Government G-Cloud is an initiative targeted at easing procurement by public-sector bodies in departments of the UK Government of commodity information technology services using cloud computing.

Cyber essentials logo

Cyber Essentials certification demonstrates our commitment to cyber security. Government and industry have worked together to produce a set of standards which helps organisations safeguard against the most common cyber threats.