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How to retain staff with better IT infrastructure

Web Hosting Blog

Your website speed can have a significant impact on your conversions and revenue online. Research has shown that for every second that it takes your website to load, you will lose 7% of your income and visitors. Google suggests that you should have your Time To First Byte (TTFB) less than 600ms. If you achieve this and load fast, you can rank high on Google and other search engines. Then you can receive better traffic and income.

If this is true for your website and customers, then the same must be similar for employees. There are two different ways that your IT systems can impact the success of staff retention. Here is an explanation.

Improved IT infrastructure allows for better working conditions

When it comes to the retention of staff, it is vitally important that they work in a comfortable environment. Staff happiness can be affected by numerous different aspects. For instance, nearly a third of workers will leave employment because of a culture conflict. Others will leave due to bad management.

However, you might find that some staff are annoyed with your IT system. There are several reasons why employees might be frustrated with your IT systems. For one, a slow system reduces productivity. Employees don’t want to wait around for your network to fetch documents or calculations. They would like to get on with their tasks.

When your IT infrastructure is fast, you can be sure that your employees will be more productive. When they’re more productive, not only are they happier, but it is better for the costs and output of the business. Therefore, it is a win-win scenario.

A better network allows for more productive remote working

Another aspect that has become very popular in recent years is the priority of working from home. Covid-19 has shown so many people how working from home can be beneficial for their health and work-life balance. While there was a growing demand before the pandemic, the results of restrictions just sped up the trend.

You can’t allow working from home if you do not have the right infrastructure to facilitate it. Employees will become frustrated if access to files they would have in the office is unavailable.

If you can’t provide the ability, you might find that employees will leave your organisation to find jobs elsewhere. You might lose your best employees which can be a significant loss to your organisation.

Why is it vital to retain staff?

Staff retention should be a significant concern when running any business. Losing an employee can cost your organisation thousands to replace. The expense isn’t just related to the hiring of new staff. You will lose out on lost production when you are short of personnel and training the new employee costs lots of money.

According to statistics, the cost of a new employee in the UK is about £12,000. This expense is significant for lots of businesses.

So what IT infrastructure can you use to help retain staff?

There are many different ways that you can retain staff. You should assess the IT infrastructure as part of the options to help you keep employees with your company.

For instance, speed is of vital importance. There is little doubt that a dedicated server or managed cloud hosting solutions are best for this. They offer some of the fastest servers.

Managed cloud hosting is one of the best options because it allows your staff to work anywhere and experience the same speeds as if they were in the office.

The process for employees is simple. They just have to log into their systems as if they are in the office and they can access all files. Some networks will allow the user to interact with office equipment like printers.

What about security?

Many companies worry that by allowing employees to work remotely, that they will have security issues. However, you can counteract this with two key proactive aspects.

The first is with training. Teaching your staff about IT security on your cloud servers is vital. They need to know about how hackers work, what to look out for and more importantly, how they can act to prevent issues on the server.

The other is with a secure server. A team of IT experts can help you here. If you have a managed dedicated server or managed cloud server, then these will likely have the best security solutions for you.

Otherwise, you might want to hire an IT security consultant to help you ensure your IT system is secure. You should check your firewall, anti-virus software and other elements. The consultant might also be able to help you train your staff.


Speed and usefulness of an IT system is one way that you can convince employees they should stay with you. Losing key members of your team can be expensive.

By investing in the best IT network systems, like cloud servers, you demonstrate that you care about your staff. You give them the tools so they can work hard for you.

Did you have any other advice to share? Then share this article via Twitter and let us know your thoughts by tweeting us at @cwcs_hosting.