Nottingham City Council

Case Study

In recent years, Nottingham has established itself as one of the best cities outside of London for public transport in the UK. Investment is continuing to move to the city and the development of its tram network is proving to be a great economic benefit to Nottingham.

With this large ongoing development, there is the need to install pivotal infrastructure to ensure the smooth and efficient running of the transport network. This is where CWCS Managed Hosting comes in to the frame.

Nottingham City Council approached Beeston-based CWCS to supply a bank of dedicated servers in their data centres to power the new Citycard retail network.

Dedicated Server Hosting for the Citycard Retail Network

Citycard Nottingham has transformed the way passengers purchase their public transport tickets. The new Smart Ticket system enables people to buy tickets quickly and conveniently.

Nottingham City Council has installed 38 new kiosks at key sites close to bus and tram stops in the city centre. A further 50 kiosks are sited at district centres and places of high journey numbers outside of the city centre.

Councillor Jane Urquhart, Nottingham City Council’s Portfolio Holder for Planning and Transport, said:

“These improvements will make travelling by public transport in Nottingham even better. By making tickets available more easily online and at kiosks and outlets in and around the city, public transport becomes a more appealing way to travel for even more people.

“These proposals come as Nottingham’s tram network is changing and expanding, with the tram operator preparing to introduce new self-serve ticket machines with easy-to-use screens, located at tram stops, enabling passengers to buy tickets more quickly to board the city’s trams. Overall, these new developments will help to consolidate Nottingham’s public transport network as among the best in Europe.”

Enterprise-Grade, Fast and Reliable Hosting

Nottingham City Council took out a multiple dedicated server solution with CWCS Managed Hosting. With a reputation for providing fast and reliable hosting, the solution will provide the backbone to the new system, ensuring it provides passengers with a robust and  efficient service.

Karl Mendez, Managing Director at CWCS Managed Hosting added, “We are thrilled that Nottingham City Council chose CWCS Managed Hosting to host the computing power that will run the new Citycard network. It’s great to be involved with this exciting new development. As a Nottingham based company, we are genuinely proud to be providing some of the modern technology that makes Nottingham such a great city to live and work in!

Why Nottingham City Council chose CWCS

CWCS Managed Hosting delivers a range of hosting products and services including cloud servers, dedicated servers, server colocation and web hosting. With two high specification data centres in Nottingham, a reputation for providing supreme, reliable hosting and 24/7/365 support led to the decision.

The new Citycard Retail Network has many mission critical operations. It was important to find a system that would be online 24/7/365 and could handle the fluctuations in traffic. With CWCS’s enterprise-grade technology and availability of support 24/7/365 proved to be deciding factors.

CWCS Managed Hosting understand that the needs and requirements of its customers are always different. With bespoke solutions available, CWCS was able to provide Nottingham City Council with a fully tailored solution that matched and exceeded all their needs.

For more information on Nottingham City Council’s Retail Network, visit at

For help, advice and information about Managed Hosting, please contact CWCS!

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