IDT Case Study

IDT have been providing IT services to businesses since 1997 – A family built business, creating, designing and supporting IT systems for hundreds of clients. Enjoying close relationships with each customer has resulted in IDT becoming a vital partner of their business, aiding them to prosper and grow.

After 20 years of support to businesses, their determination to improve IT services has never been greater. Providing complete and bespoke IT support for companies, with or without IT staff, along with comprehensive outsourced IT department solutions.

When we approached CWCS, it was a breath of fresh air to speak to them, discuss ideas and thoughts, and come up with solutions that ticked all our boxes.We had meetings onsite and at our offices, dealing with the same technical people who understood ours and our client’s needs, and they were not afraid to challenge what we were trying to achieve.

Having a number of different solutions with CWCS, from co-location, hybrid cloud solutions through to complete managed hosting. CWCS also provide a Gb point to point leased line connecting our client’s office to our infrastructure within the data centre, the speed and performance is exceptional. They have and continue to be our preferred hosting and data centre partner.

Luke Draper – Director at IDT

IDT Director Luke Draper had been approached by a number of customers wanting to relocate their own equipment into secure corporate data centres, or have a completed hosted solution provided to them.

They tried to partner with a number of UK hosting solution providers, however, they found them too strict, or not interested in accommodating their business needs.

Working with CWCS now for a number of years, we have been able to offer our customers such a varied selection of solutions, helping them to grow, and win us new business.

Having the same dedicated account manager over the years who knows our business and how we work, gives us such an advantage over our competitors. If we do not have the resource, infrastructure or knowledge internally then we know we can lean on CWCS, who do!

We see CWCS as being an extension of our business, and one which we can always rely on.