Server Management Services

Expert Server Management That Keeps Your Business Running Smoothly

Our Server Management Services ensure your Cloud and Dedicated Servers run smoothly with 24/7 monitoring, proactive maintenance, and top-notch security. We handle the technical details so you can focus on growing your business.

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Proactive Server Management

24/7 On-site Support

Advanced Monitoring

Security Audits System

Security Patching

Server Administration

Managed Backups

Why Our Server Management Services Stand Out

24/7 Monitoring and Support

Keep your servers running smoothly with 24/7 monitoring and expert support. Our team proactively identifies and resolves issues to minimise downtime.

Robust Security Management

Protect your servers with regular security patching, audits, and vulnerability checks. We ensure your infrastructure stays secure and compliant.

Reliable Backups and Recovery

Safeguard your critical data with managed backup solutions and test restores. Be confident that your business can recover quickly when needed.

Server Management Packages Designed for Every Business Need

Choose the perfect Server Management package tailored to your business. From essential monitoring and updates to advanced security, backups, and hands-on support, our plans provide the flexibility and expertise you need to keep your servers running smoothly and securely.

Standard

For companies that need minimal support and occasional help managing their servers.

Silver

Ideal for companies wanting automated security patching and backup management.

Gold

For businesses requiring advanced support, patching, and monitoring.

Platinum

Perfect for mission-critical systems requiring enhanced response times and dedicated support.

Standard Includes

24/7 Supreme Support

90 min response

Free server reboots

Reinstall of OS

Basic ping monitoring

Annual security scans

Service Level Agreement

Silver Includes

Everything in Standard

Managed security patching (Windows and CentOS)

75GB FTP backup space

Gold Includes

Everything in Standard

Managed security patching (Windows and Linux)

175GB image backup space (7 day retention)

1 test restore per quarter

Enhanced 45 minutes response

30 minutes monthly SysAdmin allowance

Security investigation – OS and control panel

Platinum Includes

Everything in Standard

Managed security patching (Windows and Linux)

350GB image backup space (30 day retention)

1 test restore per month

Enhanced 15 minutes response

120 minutes monthly SysAdmin allowance

Monthly security scans

Advanced server monitoring

Technical Account Manager

Eliminate Downtime and Secure Your Servers with Expert Management

Our Server Management packages cover every aspect of your infrastructure. From 24/7 support and security to backups and software management, we ensure your servers remain secure, efficient, and always available.

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What Our Customers Say

I'm really impressed with CWCS. We've been with them for just over a year now and there was only one...

David Parker

Our server is extremely robust with very few issues. We run 2 ecommerce websites through our server so server uptime...

Andrew Burrows

Overall, the best server company we have come across in many years of ecommerce trading with fast and efficient UK...

Andrew Burrows

My company has had a dedicated server with CWCS for over 13 years now and I can't fault the service...

Jon Robins

I moved my website hosting to CWCS about 10 years ago and have never looked back. I am now using...

Richard Heaton

I've been with CWCS directly for 10 years at least. I think we've been through at least three major server...

Grant Forrest

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Everything You Need for Reliable Server Management

Round-the-Clock Expert Support

Access 24/7 support with response times starting from just 15 minutes. Platinum plans include a dedicated Technical Account Manager for personalised assistance whenever you need it.

Seamless OS and Panel Management

We manage Linux, Windows, Plesk, and cPanel/WHM systems. Our team ensures all updates and patches are handled efficiently, keeping your servers secure and up to date.

Advanced Security to Protect Your Business

Keep your servers secure with proactive patching, vulnerability audits, and system investigations. Gold and Platinum plans include advanced scans for OS and control panels, ensuring threats are identified and resolved before they can impact your operations.

Software Installation

We install compatible third-party software on your servers, ensuring smooth deployment. Ongoing support for software can be added as per your plan.

Backup and Recovery

Gold and Platinum plans provide complete image-based backups with test restores, ensuring your data is safe and quickly recoverable. The Silver plan includes a basic backup option for manual data storage.

100% Uptime Guaranteed

Our SLA promises 100% uptime. Dedicated servers include hardware replacements, while cloud servers feature redundancy for uninterrupted performance.

Find the Right Package for Your Servers Today

Take the stress out of server management with a package that suits your needs.
Whether it’s essential monitoring or full-scale support, we’ve got you covered. Select your plan and let our experts handle the rest.

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Your Questions Answered About Server Management

We know choosing the right Server Management service is a big decision. Here are answers to the most common questions to help you understand how we keep your servers secure, reliable, and running at their best.

What are Server Management Services?

Server management services take the hassle out of running your servers. We handle everything from monitoring and updates to security patching, backups, and technical support. Whether you’ve got cloud or dedicated servers, we’ll make sure they stay secure, reliable, and always ready to perform.

What types of servers do you manage?

We manage both Cloud and Dedicated sServers, with full support for Linux, Windows, and control panels like Plesk and cPanel/WHM. No matter your setup, we’ll keep it running smoothly and efficiently.

How do you keep my servers secure?

Security is at the heart of what we do. We carry out regular security scans, patch management, and vulnerability audits to keep threats at bay. If you’re on our Gold or Platinum plans, you’ll also get advanced investigations for your operating systems and control panels to ensure everything stays protected.

What backup options do you offer?

Backups are included in all our plans, tailored to what you need: Silver Plan: FTP storage for manual backups. Gold and Platinum Plans: Full-image backups with test restores, so your data is protected and can be recovered quickly if anything goes wrong.

How quickly will I get support if there’s a problem?

That depends on your plan: Standard Plan: Response times start at 90 minutes, handled by our 2nd-line support engineers. Platinum Plan: You’ll get priority response times as quick as 15 minutes and a dedicated Technical Account Manager for personalised support. No matter the plan, our team is here for you 24/7 via phone, live chat, or ticketing to get things sorted fast.

What does your Service Level Agreement (SLA) include?

Our SLA gives you a 100% network uptime guarantee that’s financially backed, so you can rest easy knowing your servers are in safe hands. If you’re using dedicated servers, hardware replacements are included, and our cloud servers come with built-in redundancy to keep everything running smoothly.

Let’s Tailor a Solution That Works for Your Business

Tailored to Your Needs

No two businesses are the same. We’ll help you choose the right setup for your goals, growth, and technical needs.

Real Support, Real Experts

Get help from UK-based engineers who understand hosting, not sales scripts. No bots. No call centres. Just real solutions.

No Hard Sell, Just Useful Advice

We’ll guide you through your options, explain the pros and cons, and recommend what’s best for your business, no pressure.

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0800 1 777 000

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