Your right to privacy is very important. CWCS recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.
By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.
What Personal Information do we collect?
When making a purchase with CWCS, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information. When you become a CWCS customer you automatically subscribe to electronic newsletter and special offer promotions. You can adjust your email preferences and/or unsubscribe from certain communications via your CWCS Control Panel
Protecting your privacy
We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take all reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.
On occasion, we may need to provide your name and delivery address to third parties that CWCS may use for the purposes of delivering specific services to you (e.g., customer support.). We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.
CWCS may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.
If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to:
- the Internet domain (e.g. www.company.co.uk) and IP address from which you access the web site
- the type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use
- the date and time of your visit
- the pages you visit
- the address of the web site from which you linked to us (if applicable).
We use this information to make each visit more rewarding, and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.
Visitors to our websites
When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout .
We embed videos from YouTube. Which may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page
Data storage in the U.K.
Any information that CWCS needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.
How can you update the personal information you have provided to us?
You can help CWCS maintain the accuracy of your information by notifying CWCS of any changes to your address, title, phone number or e-mail address. You can do this by updating your personal details from within your CWCS Control Panel.
Information Disclosure Policy
Personal and account information
CWCS will not otherwise disclose its customers' personal and account information unless CWCS has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of CWCS, CWCS' customers, or others, or where CWCS has a good faith belief that the law requires such disclosure.
CWCS also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that CWCS stores or transmits for its customers. The circumstances under which CWCS will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of CWCS and its customers;
- it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that CWCS determines in its sole discretion to be valid and enforceable
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by CWCS and appear to pertain to the commission of a crime.
CWCS disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. CWCS will, however, review, delete or block access to communications that may harm CWCS, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which CWCS may take such action include, but are not limited to, actual or potential violations of CWCS' Acceptable Use Policy.